Plot No 13 A,In Sunder Nagar,Hanuman Ji Ki Bageechi Sanganer Bazar Rajasthan Jaipur-302023
Call Us: +91-9166349464Email: info@filosaherbal.com
Return and Refund Policy
1. Introduction
- At Filosa Herbal Products LLP, we strive to ensure customer satisfaction with our products. This return and refund policy outlines the process for returning products and obtaining a refund.
2.Eligibility for Returns
- Products must be returned within 3 days of purchase.
- Products must be unused, unopened, and in their original packaging.
- Proof of purchase (receipt or invoice) must be provided with the returned products.
3. Non-Returnable Items
- Certain items are not eligible for return, including:
- Products purchased on clearance or sale.
- Products damaged due to misuse or improper handling.
4. Return Process
- To initiate a return, contact our customer service team at [customer service contact information].
- Provide your order number and details of the product you wish to return.
- Our team will provide instructions on how to return the product to us.
5. Refund Process
- Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund.
- If approved, the refund will be processed, and a credit will be applied to your original method of payment within a certain number of days.
- Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
6. Exchanges
- We only replace items if they are defective or damaged. If you need to exchange a defective or damaged product, contact our customer service team.
7. Contact Information
- For questions related to returns and refunds, please contact us at [customer service contact information].
